TRANSPORT
Chronopost
An express delivery service to your home or to a pickup point.
Delivery within 24 hours: Parcel available the next day before 1 p.m. for all orders placed the previous day before 2 p.m. (offer valid from Monday to Thursday for mainland France). Time not guaranteed during busy periods such as Black Friday, Christmas...
For all orders placed after 2 p.m., parcel available within 48 hours.
So Colissimo
A multi-choice delivery service within 48 hours to your home or elsewhere.
Access to more than 17,500 pickup points in France and 1,300 pickup points in Belgium.
Free email and/or SMS notifications to inform you of the availability of your parcel.
A personalized delivery offering you the choice of the day and place of re-delivery
DELIVERY TIMES
The overall delivery time varies depending on the chosen solution:
- Chronopost (home or pickup point): delivery the next day before 1 p.m. for all orders placed the previous day before 2 p.m. (from Monday to Thursday for mainland France).
- For shipments to Chronopost pickup points, your parcel will be kept for a limited period:
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- 14 days in a Post Office and Chronopost agency
- 8 days in a Pickup relay
- 3 days in a Pickup station (locker).
- If you do not collect your parcel within the allotted time, the return of the parcel as well as the new shipment will be charged to you.
- So Colissimo mainland France: 3 working days
- So Colissimo Belgium: 4 working days
- So Colissimo Overseas Territories: 7 working days
SHIPPING FEES
They are calculated automatically based on the weight of each product you add to your cart. To avoid having to pay shipping fees and knowing that ADDICT AUTO offers them from €150 of purchase (valid in mainland France - excluding Corsica and not valid with all carriers), our cart-integrated calculator will indicate the remaining amount needed to reach it.
RETURNS
ADDICT AUTO takes the greatest care in the preparation and shipment of your parcels. However, if you need to return all or part of your order, please contact us beforehand via your Client Area in the “Withdrawal form” section. Return costs (shipping, packaging) remain at your expense.
